Privacy Policy | Drade Digital

What this policy covers

This Privacy Policy describes how Drade Digital collects, uses, stores and protects information that you provide when you use our website at dradedigital.com (the “Site”), submit a project request, or communicate with us about services.

Information we collect

Contact details: name, business name, email address, phone number and any details you share through the contact form or client portal.
Account information: if you create an account to access the client portal, we store your email and authentication details through our auth provider.
Usage data: basic analytics about how visitors interact with the Site, such as page views, device type, and referrer, collected through standard analytics tools.
Communication content: messages, replies, and attachments you send or receive through our contact or project systems.

How we use information

To respond to your requests and provide project quotes.
To manage client accounts and deliver the services you purchase.
To send confirmations, updates, and replies related to your request.
To improve the Site, our services, and our communications.
To comply with legal obligations and protect our rights.

How we store and protect data

Drade Digital uses managed backend services for data storage and authentication. Access is limited to the team members who need it to deliver your project. We use encryption in transit (TLS), role-based access, and row-level security to keep data isolated between clients. No system is completely immune to risk, and we review our security practices regularly.

Sharing and subprocessors

We do not sell your personal information. We share data only with the service providers needed to operate the Site and deliver services, such as hosting, email delivery, authentication, and analytics. These providers are contractually bound to use data only for the services they provide to us.

Cookies and analytics

The Site may use cookies and similar technologies to remember preferences, maintain sessions, and understand usage. You can disable cookies in your browser, though some features may not work as intended.

Your choices

You can update or delete your account information by contacting us.
You can opt out of non-essential marketing emails by following the unsubscribe link.
You can request a copy of, or deletion for, the data we hold about you.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes means you accept the revised policy.

Contact us

For privacy questions or data requests, reach us through the contact form, call (305) 846-6953, or write to Drade Digital, Miami, FL.